Platform
Built directly on the WhatsApp Business Platform.
Quintara connects straight to Meta's Cloud API and Graph API. We don't resell another provider's connection, so we control template management, quality signals, throughput and webhook delivery ourselves.
Early access We are completing our Cloud API integration and onboarding our first clients. Payments and Calling are on the roadmap.
Messaging
Everything a WhatsApp conversation can carry.
Templates and sessions
Approved templates for business-initiated messages and free-form replies inside the 24-hour service window.
Interactive messages
Reply buttons, list menus and call-to-action links.
WhatsApp Flows
Multi-screen forms for bookings, sign-ups and surveys inside the chat.
Media
Images, documents, audio, video and stickers.
Catalogs
Single and multi-product messages from your synced catalog.
Conversation signals
Reactions, quoted replies and typing indicators.
Payments Roadmap
Sequenced market by market as Meta makes it available.
Calling Roadmap
Voice calls from the business thread, where supported.
AI and automation
Automation that knows when to stop.
Built and run by the Numbase AI lab.
Dialect-aware agents
Gulf, Levantine and Egyptian Arabic, plus English, French and Turkish.
Grounded on your data
Each agent answers from your catalog, prices, policies and FAQs. Anything else goes to a fallback or a person.
Human handoff
Triggered by customer request, low confidence, negative sentiment or your own keywords, with full history passed along.
Lead qualification
Intent detection and qualifying questions, with structured leads written to your CRM.
Agent assist
Suggested replies, conversation summaries and tagging for your human team.
Pre-send checks
Template copy and audiences are reviewed against past block rates before a campaign runs.
Integrations and measurement
Connected to where your revenue is recorded.
CRM
Salesforce, HubSpot and Zoho: lead creation, enrichment, activity logging and two-way status sync.
Commerce
Salla, Zid and Shopify: catalog sync, abandoned carts, order and shipping updates.
Conversions API
Server-side events, deduplicated against the Pixel, with hashed customer data and Event Match Quality monitoring.
Click-to-WhatsApp attribution
Ad referrals captured at entry and tied through the conversation to the conversion.
Messaging analytics
Template performance, conversation categories, cost per conversation and response times.
API, webhooks and MCP
A REST API and webhooks for your systems, and an MCP server so your own AI agents can drive messaging.
Quality and policy
We protect the channel, not just the send.
Poor quality hurts the business, its customers and WhatsApp. We treat enforcement as our job.
Onboarding gate
Business verification, presence checks and use-case review before any account can send in production.
Policy checks before submission
Templates are checked against WhatsApp's commerce and messaging policies before they go to review.
Live quality monitoring
Quality rating, block rate and report rate are watched per number. A downgrade throttles marketing sends and alerts the business.
Graduated intervention
Advice first, then mandatory review, then suspension of marketing sends. Repeat or severe violations lead to offboarding.
Opt-in records
Where and when each contact opted in is recorded and auditable.
Opt-out everywhere
An opt-out applies immediately across every template and number in the account.
Infrastructure and security
Designed for carrier-grade reliability.
Hosted on AWS in the client's region, including UAE (me-central-1) and Bahrain (me-south-1) for Gulf clients.
Tenant isolation
Each WhatsApp Business Account sits in its own tenant boundary, with row-level security, separate encryption keys and scoped credentials.
Fair throughput
Queues per account and per number, paced to each number's messaging tier, so one busy sender can't slow another.
No single point of failure
Every tier spans at least three availability zones with automatic failover and point-in-time database recovery.
Credential security
Encrypted secrets storage, secure token handling, TLS everywhere and encryption at rest.
| Service target | Value |
|---|---|
| Platform availability | 99.9% monthly · 99.95% enterprise SLA |
| API response time, p95 | Under 200 ms |
| Dispatch to Meta, p95 | Under 500 ms |
| Webhook processing, p95 | Under 1 s |
| Critical incident response | Under 15 min, 24/7 |
| Recovery objectives | RTO 4 h · RPO 15 min |
Get in touch
Want a technical walkthrough?
Our solutions engineers can take your team through the architecture, integrations and onboarding plan.
Talk to our team